Demonstrate an in-depth knowledge of all merchandise.
Set the standard for a superior level of customer service.
Properly execute all relevant QuickBooks functions.
Stay informed about the latest market trends in the fashion industry.
Champion a positive and upbeat atmosphere internally and externally.
Provide daily customer service, order processing and administrative assistance.
Establish, maintain and build relationships with wholesale buyers and sales associates.
Graciously handle service requests, inquiries and complaints, ensuring customer needs are met and resolved quickly and efficiently.
Assist with product development and press requests.
Assist customers in placing orders in-store, online and over the phone—including offering style advice and helping to select complementary product offerings (e.g. tailored clothing, ties, watches, etc.) stocked in our Houston Showroom.
Establish, maintain & build relationships with our direct customers.
Work directly with our Retail Buyer to create seasonal assortment plans.
Identify and share new opportunities, products and concepts to help develop our brand, drive sales and increase profits.
Coordinate and ensure a smooth flow of merchandise to the sales floor.
Collaborate with Store Manager to sort products, merchandising and promotional plans in a compelling and commercially viable manner.
Consistently communicate with vendors and retail buyers to ensure timely delivery, quality standards and overall customer service.
Bachelor’s degree, coupled with a positive attitude, a strong work ethic, attention to detail and the ability to manage projects and deadlines. This position is challenging, but also rewarding. Our office staff is small with a team mentality and we rely heavily on everyone to contribute their expertise and ideas.
Excellent verbal and written communication skills.
Sincere desire to work with customers, retailers and our other partners.
Proficient computer skills in Microsoft Outlook, Excel and QuickBooks.
Flexibility, adaptability and ability to work Saturdays.
We want to get to know you, so it’s only fair that you should know a bit about us. At Hamilton, our mission is to make the world’s finest shirts at every price point we offer. It’s a bold aspiration, and we’re ok with that. It’s just one way we strive to continually improve our reputation, our products and our culture.
We work to be honest, fair and congenial not only to one another, but to our customers and partners. It’s this regard and reverence more than anything else that have separated Hamilton Shirts from the rest for over a century—and we hope that you’ll help us carry on this legacy.