Shirts are available for online purchase in both standard and Made-to-Measure sizes. Our most custom option, Hamilton Bespoke, is available exclusively at our Houston Workshop or a Hamilton Stockist where a specialist will guide you through the process.
For online purchases, please see our Fit Guide for details. We also offer Try-on Shirts for a refundable deposit of $100. Still need help? Call us at 713.264.8800 or email firstname.lastname@example.org and we’ll be happy to walk you through the measurement process.
We work hard to provide the best fitting shirts possible and guarantee that they will be delivered within our stated size tolerances. If we fail to do so, we will make necessary alterations at no charge. Issues or concerns with an order should be addressed within 30 days of the delivery date. Learn more about our Fit Guarantee here.
There are a couple reasons why shirt sizes may have slight variations between them. The most common is due to the fact that shirts change size over time with wear and launderings. Typically the fabric becomes softer and may stretch to a larger size.
If your new shirts seem to fit differently than older shirts, the most likely explanation is that they simply need to be “broken in.” We encourage you to wash and wear the shirts several times.
If you feel that immediate adjustment is required, we ask that in addition to returning the new shirts you also loan us your best fitting older shirt. This will allow us to measure the older shirt and determine your preferred measurements.
Succinctly, the difference is the degree of customization.
Made-to-Measure (MTM) shirts offer an edited selection of our most popular fabrics and styles. For MTM shirts, your Fit is based on four key measurements—collar, chest, waist and sleeve. You can customize the Fit and Style on any shirt featured in our Collections section.
By contrast, our Bespoke Shirts feature limitless customization and are available exclusively at our Houston Storefront or a Hamilton Stockist. We begin the process by making a single shirt for your approval. After making any necessary adjustments, we then produce the remainder of your order.
For first time Bespoke purchases, there is a minimum order of five shirts. There is no order minimum on repeat purchases.
If you’ve already worked with us to create your custom fit, you can simply call us to place your order and we’ll make your shirts just the way you like them according to your file.
Yes. This service is available in Hamilton Bespoke. If you prefer the fit or style of a shirt already in your possession we can duplicate all or certain elements.
We suggest commercial laundering without starch. If a specific fabric requires dry cleaning, this will be indicated on the shirt care tag. Federal law does not allow us to suggest “commercial laundering” on shirt care tags.
For this reason the care tag reads, “Machine wash cold, line dry, do not bleach”. This is also an acceptable form of shirt care, however we have observed that shirts shrink more when washed at home as compared to when commercially laundered.
Your collar has been specially constructed to avoid excessive shrinkage after many launderings. We do not glue, or fuse the interlining to the collar fabric.
If hand ironing, press from the tips of the collar up and towards the center. Do not press towards the tips of the collar or the fabric may crease against the seam.
Collars and cuffs consist of an interlining sewn between two pieces of fabric. It’s this interlining that provides the necessary structure and weight. Most shirtmakers choose to glue, or fuse, the interlining to the fabric because it is an easy way to ensure the shirt looks crisp when new.
The downside to fusing is that the shirt continues to shrink with each laundering as the glue contracts. It requires greater care and skill to construct an excellent non-fused collar. Non-fused shirts do not shrink after initial launderings.
We ship in the continental US according to the rates found in the next section. Please email email@example.com for shipping costs to other locations.
For standard sizes, please allow up to 5 business days from receipt of order to shipment. For custom sizes, please allow up to 10 business days from receipt of order to shipment.
The sales tax charged depends on where the order is shipped. You will be able to view the sales tax included in your order before you confirm your order.
Arrival: 2–5 Business Days
UPS 3-Day Select
Arrival: 3 Business Days
UPS 2nd Day Air
Arrival: 2 Business Days
UPS Next Day Air
Arrival: 1 Business Days
We will happily adjust the price of an item you’ve purchased if it goes on sale within two weeks of your order date. Items not purchased at full price are ineligible for price adjustments.
For standard sized shirts, credit or exchange is accepted within 30 days of the original purchase date. There is a $25 restocking fee per shirt. To avoid incurring this fee, our Shirt Specialists will gladly send you a try on shirt to confirm your fit prior to placing your order.
For custom sized shirts, a first time purchase credit or exchange is accepted within 30 days of the original purchase date. There is no re-stocking fee on exchanges. There is a $25 restocking fee on returns. On a repeat custom purchase we do not offer credit or exchange.
For your convenience, a pre-printed, pre-addressed and pre-paid UPS label will be included with your shipment. When using this provided label for your return, $8 will automatically be deducted from your credited refund amount.
5700 Richmond Avenue
Houston, Texas 77057
Online promo codes that are more than 1 year old are available for redemption over the phone. Please call us at 713.264.8800 and we’ll be happy to apply the promotion to your completed online purchase.
Gift Cards are redeemable for merchandise only and cannot be redeemed for cash. We offer two types of custom shirts, Bespoke and Made-to-Measure. Bespoke is a higher level of customization and requires a first time order minimum of five shirts. Any gift amount less than five shirts is eligible for redemption as Made-to-Measure.